{"id":6202,"date":"2019-07-02T12:28:07","date_gmt":"2019-07-02T15:28:07","guid":{"rendered":"https:\/\/centric.com.br\/?page_id=6202"},"modified":"2023-09-21T13:09:35","modified_gmt":"2023-09-21T16:09:35","slug":"help-desk","status":"publish","type":"page","link":"https:\/\/centric.com.br\/help-desk\/","title":{"rendered":"Help Desk"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row content_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1562012220084{margin-top: 20px !important;margin-right: 0px !important;margin-bottom: 20px !important;margin-left: 0px !important;padding-top: 20px !important;padding-bottom: 20px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243; css=&#8221;.vc_custom_1469440314541{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;border-left-color: #ebebeb !important;border-left-style: solid !important;border-right-color: #ebebeb !important;border-right-style: solid !important;border-top-color: #ebebeb !important;border-top-style: solid !important;border-bottom-color: #ebebeb !important;border-bottom-style: solid !important;}&#8221;]<div class=\"qodef-elements-holder qodef-responsive-mode-768\" ><div class=\"qodef-elements-holder-item qodef-vertical-alignment-middle qodef-horizontal-alignment-center\" >\n\t<div class=\"qodef-elements-holder-item-inner\">\n\t\t<div class=\"qodef-elements-holder-item-content qodef-elements-holder-custom-894874\" style=\"padding: 15%\">\n\t\t\t\t\t\t<style type=\"text\/css\" data-type=\"qodef-elements-custom-padding\">\n\t\t\t\t\t\t\t\t@media only screen and (min-width: 1280px) and (max-width: 1600px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-894874 {\n\t\t\t\t\t\tpadding: 15% 10% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 1024px) and (max-width: 1280px) {\n\t\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-894874 {\n\t\t\t\t\t\t\tpadding: 15% 10% !important;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 768px) and (max-width: 1024px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-894874 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 600px) and (max-width: 768px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-894874 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 480px) and (max-width: 600px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-894874 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (max-width: 480px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-894874 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t[vc_single_image image=&#8221;8244&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1643414530503{margin-right: 50px !important;margin-left: 50px !important;}&#8221; link=&#8221;https:\/\/centric.com.br\/servicedesk-plus&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h5><a href=\"https:\/\/centric.com.br\/servicedesk-plus\">ServiceDesk Plus<\/a><\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][vc_column_text]Gest\u00e3o de ativos e gerenciamento de projetos.[\/vc_column_text]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243; css=&#8221;.vc_custom_1469440368492{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;border-left-color: #ebebeb !important;border-left-style: solid !important;border-right-color: #ebebeb !important;border-right-style: solid !important;border-top-color: #ebebeb !important;border-top-style: solid !important;border-bottom-color: #ebebeb !important;border-bottom-style: solid !important;}&#8221;]<div class=\"qodef-elements-holder qodef-responsive-mode-768\" ><div class=\"qodef-elements-holder-item qodef-vertical-alignment-middle qodef-horizontal-alignment-center\" >\n\t<div class=\"qodef-elements-holder-item-inner\">\n\t\t<div class=\"qodef-elements-holder-item-content qodef-elements-holder-custom-221841\" style=\"padding: 15%\">\n\t\t\t\t\t\t<style type=\"text\/css\" data-type=\"qodef-elements-custom-padding\">\n\t\t\t\t\t\t\t\t@media only screen and (min-width: 1280px) and (max-width: 1600px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-221841 {\n\t\t\t\t\t\tpadding: 15% 10% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 1024px) and (max-width: 1280px) {\n\t\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-221841 {\n\t\t\t\t\t\t\tpadding: 15% 10% !important;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 768px) and (max-width: 1024px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-221841 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 600px) and (max-width: 768px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-221841 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 480px) and (max-width: 600px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-221841 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (max-width: 480px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-221841 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t[vc_single_image image=&#8221;6209&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1573051950975{margin-right: 50px !important;margin-left: 50px !important;}&#8221; link=&#8221;https:\/\/centric.com.br\/servicedesk-plus&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h5><a href=\"https:\/\/centric.com.br\/servicedesk-plus\">ServiceDesk Plus MSP<\/a><\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][vc_column_text]Plataforma de help desk com m\u00f3dulo de gerenciamento de ativos integrado.[\/vc_column_text]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243; css=&#8221;.vc_custom_1469440392236{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;border-left-color: #ebebeb !important;border-left-style: solid !important;border-right-color: #ebebeb !important;border-right-style: solid !important;border-top-color: #ebebeb !important;border-top-style: solid !important;border-bottom-color: #ebebeb !important;border-bottom-style: solid !important;}&#8221;]<div class=\"qodef-elements-holder qodef-responsive-mode-768\" ><div class=\"qodef-elements-holder-item qodef-vertical-alignment-middle qodef-horizontal-alignment-center\" >\n\t<div class=\"qodef-elements-holder-item-inner\">\n\t\t<div class=\"qodef-elements-holder-item-content qodef-elements-holder-custom-270653\" style=\"padding: 15%\">\n\t\t\t\t\t\t<style type=\"text\/css\" data-type=\"qodef-elements-custom-padding\">\n\t\t\t\t\t\t\t\t@media only screen and (min-width: 1280px) and (max-width: 1600px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-270653 {\n\t\t\t\t\t\tpadding: 15% 10% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 1024px) and (max-width: 1280px) {\n\t\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-270653 {\n\t\t\t\t\t\t\tpadding: 15% 10% !important;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 768px) and (max-width: 1024px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-270653 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 600px) and (max-width: 768px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-270653 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 480px) and (max-width: 600px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-270653 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (max-width: 480px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-270653 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t[vc_single_image image=&#8221;6215&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1645104934831{margin-right: 50px !important;margin-left: 50px !important;}&#8221; link=&#8221;https:\/\/centric.com.br\/asset-explorer&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h5><a href=\"https:\/\/centric.com.br\/asset-explorer\">AssetExplorer<\/a><\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][vc_column_text]Monitore e gerencie ativos em sua rede, desde a fase de planejamento at\u00e9 o encerramento.[\/vc_column_text]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243; css=&#8221;.vc_custom_1469440380540{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;border-left-color: #ebebeb !important;border-left-style: solid !important;border-right-color: #ebebeb !important;border-right-style: solid !important;border-top-color: #ebebeb !important;border-top-style: solid !important;border-bottom-color: #ebebeb !important;border-bottom-style: solid !important;}&#8221;]<div class=\"qodef-elements-holder qodef-responsive-mode-768\" ><div class=\"qodef-elements-holder-item qodef-vertical-alignment-middle qodef-horizontal-alignment-center\" >\n\t<div class=\"qodef-elements-holder-item-inner\">\n\t\t<div class=\"qodef-elements-holder-item-content qodef-elements-holder-custom-990927\" style=\"padding: 15%\">\n\t\t\t\t\t\t<style type=\"text\/css\" data-type=\"qodef-elements-custom-padding\">\n\t\t\t\t\t\t\t\t@media only screen and (min-width: 1280px) and (max-width: 1600px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-990927 {\n\t\t\t\t\t\tpadding: 15% 10% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 1024px) and (max-width: 1280px) {\n\t\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-990927 {\n\t\t\t\t\t\t\tpadding: 15% 10% !important;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 768px) and (max-width: 1024px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-990927 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 600px) and (max-width: 768px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-990927 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 480px) and (max-width: 600px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-990927 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (max-width: 480px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-990927 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t[vc_single_image image=&#8221;6212&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1645108430144{margin-right: 50px !important;margin-left: 50px !important;}&#8221; link=&#8221;https:\/\/centric.com.br\/supportcenter-plus&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h5><a href=\"https:\/\/centric.com.br\/supportcenter-plus\">SupportCenter Plus<\/a><\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;16px&#8221;][vc_column_text]Permite que as empresas gerenciem efetivamente as contas, informa\u00e7\u00f5es dos clientes e contratos de servi\u00e7os.[\/vc_column_text]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row content_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1469441511422{margin-right: 0px !important;margin-left: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-3 vc_col-md-6&#8243; css=&#8221;.vc_custom_1469440641808{border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;border-left-color: #ebebeb !important;border-left-style: solid !important;border-right-color: #ebebeb !important;border-right-style: solid !important;border-top-color: #ebebeb !important;border-top-style: solid !important;border-bottom-color: #ebebeb !important;border-bottom-style: solid !important;}&#8221;]<div class=\"qodef-elements-holder qodef-responsive-mode-768\" ><div class=\"qodef-elements-holder-item qodef-vertical-alignment-middle qodef-horizontal-alignment-center\" >\n\t<div class=\"qodef-elements-holder-item-inner\">\n\t\t<div class=\"qodef-elements-holder-item-content qodef-elements-holder-custom-824876\" style=\"padding: 15%\">\n\t\t\t\t\t\t<style type=\"text\/css\" data-type=\"qodef-elements-custom-padding\">\n\t\t\t\t\t\t\t\t@media only screen and (min-width: 1280px) and (max-width: 1600px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-824876 {\n\t\t\t\t\t\tpadding: 15% 10% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 1024px) and (max-width: 1280px) {\n\t\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-824876 {\n\t\t\t\t\t\t\tpadding: 15% 10% !important;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 768px) and (max-width: 1024px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-824876 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 600px) and (max-width: 768px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-824876 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (min-width: 480px) and (max-width: 600px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-824876 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t\t@media only screen and (max-width: 480px) {\n\t\t\t\t\t.qodef-elements-holder .qodef-elements-holder-item-content.qodef-elements-holder-custom-824876 {\n\t\t\t\t\t\tpadding: 15% !important;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t[vc_single_image image=&#8221;6217&#8243; 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